Quality policies are principally issued by management to:

• A. State the position of the company on quality.
• B. Set daily task instructions
• C. Determine employee incentives
• D. Schedule production

Answer: (A)

Quality policies express what the organization believes about quality and its commitment to achieving it. They are issued by top management to communicate the company’s position on quality to everyone in the organization and to guide planning, resource allocation, and decision making within the quality management system. This high‑level statement anchors the entire quality effort, aligning objectives, responsibilities, and continual improvement across the company. It isn’t about detailing daily tasks, which belong to work instructions; nor about setting employee incentives, which are HR concerns; nor about scheduling production, which is the realm of operations planning.